FAQ

We specialize in premium outdoor living essentials including:

• Composters & Rain Barrels
• Flowers & Plants
• Garden Carts & Greenhouses
• Grills & Outdoor Cooking Equipment
• Lawn & Garden Care Products
• Outdoor Furniture & Decor
• And much more to enhance your outdoor space!

Yes! While our products are perfect for homeowners, many professional landscapers choose our high-quality tools and equipment for their durability and performance. Our Landscaping and Lawn Care sections are particularly popular with professionals.

Absolutely! We rotate our inventory to include seasonal must-haves:

• Spring: Greenhouse kits, grow kits, composters
• Summer: Grills, outdoor furniture, pest control
• Fall: Rain barrels, landscaping supplies

Pro Tip: Order seasonal items early to account for delivery times during peak periods.

You can create an account during checkout by selecting “Create Account” after entering your email address. Account benefits include:

• Faster checkout
• Order tracking
• Wish lists for future outdoor projects

We process orders quickly to get your outdoor essentials to you promptly. If you need to modify or cancel your order, please contact us immediately at [email protected] with your order number. We’ll do our best to accommodate your request if your order hasn’t entered the shipping process.

We accept all major payment options for your convenience:

• Visa
• MasterCard
• JCB
• PayPal

We offer two convenient shipping methods:

1. Standard Shipping ($12.95): Via DHL or FedEx (10-15 business days after dispatch)
2. Free Shipping: On orders over $50 via EMS (15-25 business days after dispatch)

Note: Some large outdoor furniture items may require additional delivery time.

Yes! We ship globally, bringing quality outdoor products to your doorstep. However, delivery to some Asian countries and remote areas may not be available due to shipping restrictions. During checkout, our system will confirm if we can deliver to your location.

Once your order ships, you’ll receive a confirmation email with tracking information. You can track:

• Your new grill for summer barbecues
• Gardening supplies for your next project
• Outdoor furniture for your patio makeover

If you have any questions about your shipment, don’t hesitate to contact us.

We stand behind our outdoor products with a 15-day return window from delivery date. To qualify for return:

• Items must be unused
• In original packaging
• Contact our customer service at [email protected] to initiate returns

Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping method for returns.

Once we receive your returned item, we’ll process your refund within 5-7 business days. The time it takes for the refund to appear in your account depends on your payment method and financial institution.

Our customer service team is happy to help with any other questions about your outdoor living needs! Contact us at:

Email: [email protected]

Mail: 4678 Indiana Avenue, Waianae, US 96792

We’re committed to helping you create your perfect outdoor space!